can you cancel claim that is being reviewed

undrDEV
New Community Member

can you cancel a claim that is being reviewed? if so please help. i dont know how to do it

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@undrDEV

 

You would need to contact customer services to cancel a claim, normally you can only cancel in the dispute phase.


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undrDEV
New Community Member

do you have a number for me i can ring?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@undrDEV

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.



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