calls to paypay always disconnected

Brian50
New Community Member

Does anyone know how to speak with a person at Paypal?  I have a question about a payment that hasn't posted to my account but whenever I call the customer service line, as soon as I get put in the queue to speak with a person about 10 seconds after the hold music starts, the system hangs up on me.  I've now tried about 10 different times and the same thing each time.  

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2 REPLIES 2

adamsvic
Contributor
Contributor

I have called several different times over a period of many days and weeks and I continually make my way through the lengthy questions to get to a rep and then get disconnected.  It has been SO frustrating. 

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jeffreywilens
New Community Member

Called PayPal.  Told 38 to 50 minute wait and they will call me.  They call in about 50 minutes and I press "1" to confirm I am the person to speak to.  I am placed on hold with music and then disconnected a minute later.  What a joke of a system. Going to try email.

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