been charged to receive money from friend
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I was supposed to receive a payment for £75 however I only received £69.97 and it was from a friend. Also I am confused by the fact that when i was sent an email saying i had received a payment it was quoted quoted it in euros. I contacted the sender and they told me that PayPal said there is a Euro currency conversion tool on my account and this is why this has happened I.e. transaction calculated in Euros then into pounds and there is a charge for this. PayPal told my friend I will need to contact them to change settings on your account . I am not aware of such conversion I have never requested this, I can see nothing in my account hence cannot change it. I have been trying all day to contact PayPal both via phone, email and online chat but no one responds, I am going round in circles. I have never asked for any money received to be converted to euros
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Are you sure they didn't send using the goods/services option instead of friends/family so you got a fee?
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Kudos / Solution appreciated.
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