cancel
Showing results for 
Search instead for 
Did you mean: 

bad customer experience

New Community Member

bad customer experience

i recently had to update my account with paypal as i had not used it in quite awhile  after three different customer reps. and four hours of nonsense i end up having to answer an array of security questions from a person i could barely understand.  part of that was if i ever was affiliated with certain phone numbers that i may have had from many years back...REALLY??  who remembers every number they ever had?  so, i failed the security test and was told i would have to go through the entire process again  i basically told the "barely english speaking rep"  to GO AWAY!  so much for paypal  anybody ever have a similar experience?  i just wanted to make one transfer for goodness sakes