We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
I originally had a personal PayPal account. In order to offer recurring payments, I thought I had to set up a business account, so I attempted to switch account types. However, halfway through the process, I realized I did not qualify for a business account, so I closed the page. Now, whenever I try to log into PayPal, It takes me straight to the business account application. I can no longer log into my previous personal account. Although I never successfully completed the process, it still recognizes me as a business account, but I'm stuck in limbo! How can I undo or revert?
There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you. You can click on help / contact bottom left of every Paypal page for contact options for your country.
Advice is voluntary. Kudos / Solution appreciated.