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accessing reimbursements

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New Community Member

accessing reimbursements

Hi. I have two purchase reimbursements for purchases i made on a credit card through PayPal..  Can i get the money back directly from PayPal (if yes, how?) or do I need to request a reimbursement from the credit card used in the original transaction and to whom the reimbursement was issued?  many thanks 

 

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Esteemed Advisor

Re: accessing reimbursements

@mjennymac 

 

If you mean you have been refunded then.......

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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