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Ok everyone I too was given the run around by both yokawa and PayPal.. But good news I did not go away and although I never spoke to anyone at paypal.. I did finally recieve my purchase after nearly 100 days.. it did take me every single day getting ahold of PayPal but it did finally come I do think the delay was coming from China it did sit in long beach for over 70 days..so lesson to learn do not throw in the towel and give up.. fight it appeal and appeal and if need appeal again.. but PayPal needs to get customer service up and running