Xbox / payments

ROBR6
Contributor
Contributor

Hello All, I’ve just noticed today by logging into my online banking that my 7 year old son has made “in game” purchases using my paypal account resulting in over £300GBP in 4 days. I purchased Xbox Live for him a couple months ago and though my payment details had been deleted. Has anyone had any luck in getting reimbursed.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ROBR6

 

Unlikely as if you file for unauthorised payments paypal will see them as 'friendly / unauthorised' as its your IP address / your son / your responsibility to protect your password / account etc etc.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.