Why different PayPal accounts have different CSV download formats?

Ghopper21
Contributor
Contributor

I noticed something strange when downloading activity history on my account and my wife's account. 

 

On my account's download, there are 10 columns, and the transaction amount column is "Amount."

 

On my wife's account's download, the amount column is called "Net" and there are several dozen additional columns, including stuff for shipping address etc. that are absent form my download.

 

At first I thought this is because my wife's account is a business account while mine is a personal account. But in both of our settings pages, there's an "upgrade to a business account" options, which implies that neither of our accounts are business accounts.

 

Any ideas about what the reason for the different is? And how I can get my download to be in the same format as hers? (That would be useful for uploading into a personal finance app, which expects the format to be in her format, not mine.)

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.