Where did this payment come from?

[CaKing]

I have a small amount of money in a second PayPal account I hardly use, and I need to find out where it came from and when, but there is no history of transactions. Can anyone explain to me how to find this out, please?

[sharpiemarker · Accepted solution]

@CaKing 

View statements:

Activity > Statements > Standard 

Or

Create a report of activity history:

Activity > Statements > Custom > Activity Download

Select Transaction type, date range, customize report fields, and report format.

If that shows nothing, contact customer service for assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal 

[CaKing]

Thanks