Weird fee

[Alicuppy]

My roommate sent me rent money and when it arrived PayPal had charged a $31 fee. I've never had this happen and I need to get the fee removed. Any idea why I was charged or how to remove it?

[kernowlass]

@Alicuppy 

Its down to how the payment was SENT to an account.

1. If sent using money > goods / services option then paypal would see the recipient as a seller and apply the new seller hold. They would also charge a fee.

2. If sent using the send money > family / friends option then the recipient would have the payment instantly (as long as it wasn't an echeque pending with a clearance date) with no fee if funded from a bank account or balance (a fee if you use a card). 

As they must have used option 1 instead of the correct option 2 then sadly you won't get the fee back as you received a goods/services payment.