New to the community? Welcome! Please read our Community Rules and Guidelines
Join the live Q&A with our Community moderator team Wednesdays, 1-2pm PT (4-5pm ET) and Fridays, 4-5pm GMT. Learn more in Community Events
I've browsed other topics that ask this question, but all of the solutions offered for them seem to be outdated and no longer work. (Ex: using the history page)
Is it still possible to view transactions older than 3 years? I am trying to recover a license key for a product I purchased through PayPal years ago and need my transaction info to do so. I cannot find the old transaction email, so this is my only hope. I don't remember the specific year the transaction was made in, only that it was made years back and I can't see it in any of the records for the last three years (which is all I seem to be able to view).
Any help would be greatly appreciated.
Try this, works in my country but not sure about yours.
Go to Activity > Click on Statements with the 3 horizontal lines underneath NOT the blue link below > click on Custom the top option > scroll down the left hand side and click on Transactions > click on the last on the right Transaction Finder > select the way you want to search in the search box and scroll down to transaction type and date and fill it all in.
When I do this I get the following message "You can create and download a detailed report of all your transaction activity for any period of time in the past 3 years."
Am I missing something?