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Unusual activity on your account. [CS ID: KWE70100]

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Unusual activity on your account. [CS ID: KWE70100]

We have been getting emails regarding "unusual activity" from -  PayPal <no-reply-<removed>

 

We have beed simply deleteing them as we assume they are bogus. 

Are we correct?

 

 

 

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Esteemed Advisor

Re: Unusual activity on your account. [CS ID: KWE70100]

@mjhobler 

 

Can't see where you are getting them from as its been removed by the moderators but.........

 

''Sounds'' like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
Highlighted
Esteemed Advisor

Re: Unusual activity on your account. [CS ID: KWE70100]

@mjhobler 

 

Can't see where you are getting them from as its been removed by the moderators but.........

 

''Sounds'' like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post