Unexpected charge for money transfer

Toad808
Contributor
Contributor

Hello hope you can help I'm not very literate with PayPal. my son sent me £41 because he wanted me to buy something yet I have been charged £1.49. I thought money transfer between family was free

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Toad808 

 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and would charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. 


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Toad808 

 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and would charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. 


Advice is voluntary.
Kudos / Solution appreciated.
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Toad808
Contributor
Contributor
Thank you
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