cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to speak to a person on customer service

SOLVED
New Community Member

Unable to speak to a person on customer service

Tried calling customer service in order to cancel a transaction which ebay told me to do so and cannot speak to a person who can help me. the option to cancel a transaction only gives the option to open a dispute of which i cannot do because the payment is unclaimed. What can i do?

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Unable to speak to a person on customer service

@Toye1

 

In that case it 'times out' at 30 days post payment but keep an eye on it as if it changes to completed you would need to open a dispute.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
3 REPLIES
Volunteer Advisor

Re: Unable to speak to a person on customer service

@Toye1

 

Unclaimed with or withOUT a cancel option?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Unable to speak to a person on customer service

Without a cancel option


@kernowlass wrote:

@Toye1

 

Unclaimed with or withOUT a cancel option?


 

Volunteer Advisor

Re: Unable to speak to a person on customer service

@Toye1

 

In that case it 'times out' at 30 days post payment but keep an eye on it as if it changes to completed you would need to open a dispute.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.