Unable to send email from iPhone

KayeBassine
Contributor
Contributor

Sales reports  return message "Unable to send email from this device"

Can someone tell me how to fix please?  I used to be able to do this.

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2 REPLIES 2

PayPal_Siobhán
Moderator
Moderator

Hi @KayeBassine,

 

Welcome to the community and thank you for your post. Sorry to hear you are experiencing problems with your sales reports. Have you updated your device to the most recent version? If you are still having problems, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPal or Twitter https://twitter.com/AskPayPal. 

 

Hope this helps,

Siobhan

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KayeBassine
Contributor
Contributor

Hi Siobhan,

Thanks for your response.  I have ensured updates are done.  Have downloaded the most recent version of PayPal Here and still no joy.  I shall get a young person to check the settings on my phone. 😞

Cheers,

Kaye

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