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Unable to remove a bank. Screen goes blank

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Contributor

Unable to remove a bank. Screen goes blank

Unable to remove a bank. After I confirm that I want to remove this bank (I'll close account soon), screen goes blank, and account is not removed.  Yes, I have listed another bank and a cc card.

3 REPLIES 3
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Esteemed Advisor

Re: Unable to remove a bank. Screen goes blank

@LJAGERMAN 

 

Try another browser or device, that sometimes fixes the glitch.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Unable to remove a bank. Screen goes blank

Tried that already.  Same on three different browsers and different devices.

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New Community Member

Re: Unable to remove a bank. Screen goes blank

I have the same problem. I'm using Windows. Tried with Chrome, Firefox, Edge. It's the same in each case. I select "remove bank" then I get the "are you sure?" page and I click "Remove this Bank". Then the screen refreshes, and there's nothing. Just a blank screen. I have been trying to remove this bank account for about 6 months but face this error every time.