Trying to stop a scam payment

Dawkin
New Community Member

Does anyone have a UK phone number that i can call to get help stopping a scam payment ?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dawkin 

 

If the payment is showing as sent or completed or payment then no one can stop it not even paypal as legally they can't help themselves to funds from another persons account and hand them back to you unless you go through the dispute process and win.

 

If you want to give more details we may be able to help, if not then......


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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