Transactions

[Astmrlm]

I recently made a purchase but used my cc instead of a PayPal acct. I have a message it was shipped with an email of the seller. The message won't allow me to track the package and I've sent 6 messages to the seller, no response. HELP

[kernowlass · Accepted solution]

@Astmrlm 

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.

[Astmrlm]

Thank you, I did that yesterday. There should be retribution for the merchant but live and learn!