Transaction

JaylenButler
Contributor
Contributor
I sold something through eBay and the transaction is going through paypal. Paypal has sent me an email saying to respond back to them with a tracking number so they can confirm when it has been delivered so I can get my money, but then the email says do not reply to the email so I want to know how do I let them know the shoes have been delivered
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kernowlass
Esteemed Advisor
Esteemed Advisor

@JaylenButler

 

Firstly to make sure you are not being scammed please confirm the funds are SHOWING in your Paypal account balance even if they are marked as pending??


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JaylenButler
Contributor
Contributor
They are not in my paypal yet it says I have to respond with the tracking ID so they know the shoes have been delivered but then the email says do not reply back to the email so I want to know how to tell them the shoes have been delivered so I am able to access the money
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kernowlass
Esteemed Advisor
Esteemed Advisor

@JaylenButler

 

This is a typical scam ..................

They may buy on Ebay but they use an anonymous or hijacked Ebay account and DO NOT have a Paypal account so they can't use Ebay checkout. They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.




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