Transaction fees international

chenmark89
Contributor
Contributor

Hi, so I live in Canada and was talking about selling something to a person I believe lives in Europe.

After sending the product, they paid me the $1.72 usd it cost but claim their transaction fee was equal to $1.72 as well, which effectively doubled the price. After asking for a refund, I got the product back and sent them their money, however Paypal also charged me the $1.72 fee. Are international fees supposed to be this ridiculous, or this the normal? Fairly new to Paypal.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@chenmark89 

 

FEES are in paypals user agreement, however BUYERS shouldn't pay fees, they would only pay a fee if you accepted a friends / family payment which is against paypal rules.


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Kudos / Solution appreciated.
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