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They Won't Answer The Phone

New Community Member

They Won't Answer The Phone

I have been calling customer service for over 2 weeks and they won't answer the phone. I have emailed them numerous times and they won't respond to my emails. How do you get to talk to a person?

Esteemed Advisor

Re: They Won't Answer The Phone



If its nothing we can help with then your options are.........

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.