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Text messages from unknown number

SOLVED
New Community Member

Text messages from unknown number

Today I had a text from an unknown mobile number saying 'Your paypal has been temporarily locked. You have 36Hr to confirm the account information or your account will be closed' and then a link, which I have not clicked on. Has anyone else had any similar texts?

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Text messages from unknown number

@Bluebell87

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/uk/webapps/mpp/phishing


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
3 REPLIES
Volunteer Advisor

Re: Text messages from unknown number

@Bluebell87

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/uk/webapps/mpp/phishing


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Text messages from unknown number

Thank you. This is what I was thinking, and no did not click on any link

New Community Member

Re: Text messages from unknown number

Thanks very grateful