Text messages from unknown number

Bluebell87
Contributor
Contributor

Today I had a text from an unknown mobile number saying 'Your paypal has been temporarily locked. You have 36Hr to confirm the account information or your account will be closed' and then a link, which I have not clicked on. Has anyone else had any similar texts?

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Bluebell87

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/uk/webapps/mpp/phishing


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
5 REPLIES 5
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Bluebell87

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/uk/webapps/mpp/phishing


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Bluebell87
Contributor
Contributor

Thank you. This is what I was thinking, and no did not click on any link

Login to Me Too

gwoggsie88
New Community Member

Thanks very grateful 

Login to Me Too

Your PayPal has been temporarily locked. You have 36H to confirm the account information or your account will be closed: <removed>

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Claire45claire2

 

Have you actually read this thread?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.