Text message

[joan18]

Received text message saying my PayPal has been temporarily suspended and requesting I reconfirm my identity or my account would be closed. Does PayPal use text messages to communicate?

[kernowlass]

@joan18

You haven't clicked on the link but you are happy to post it on this worldwide public forum where someone else may click on it ???

[joan18]

That was not my intention I'm just looking for some advise only shared the link to see if anyone else had similar experience

[kernowlass]

@joan18

Can you remove it then as that is quicker than me reporting it to have it removed.

[joan18]

How do I remove the link 

[kernowlass · Accepted solution]

@joan18

Click on the three vertical dots top right above the date on your post > edit reply.

THEN READ THIS..............

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2