New to the community? Welcome! Please read our Community Rules and Guidelines
Join the live Q&A with our Community moderator team Wednesdays, 1-2pm PT (4-5pm ET) and Fridays, 4-5pm GMT. Learn more in Community Events
I have just received a message asking me to log into my PayPal account within the next 36 hours or my account will be closed. Is this a scam?
There's a good change it's phishing - don't click on any links in the text as it may contain suspicious content. (Many carriers will let you report SPAM by simply forwarding the message to ‘7726’ - which is the keys for ‘SPAM’ on most phones).
If its a spoof, DO NOT USE ANY LINK.
Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>