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Text message


Text message

I just had a text message saying my PayPal account will be blocked if I do not confirm my identity which had a link on it which I clicked and it took me to the profile page on PayPal I added the details but did I do the right thing? Please was this text a genuine text from PayPal?
Esteemed Advisor

Re: Text message



If its a spoof, NEVER USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>

Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.