Text from PayPal - is it genuine

banquo
Contributor
Contributor

I made a purchase via PayPal last night, and just noticed I've had 3 texts asking if I made the transaction. Texts from 62 226. It looks genuine enough, but it's never happened before, and the payment has gone through as normal.

Is this normal? 

I've never had a text from PayPal before....

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2 REPLIES 2

PayPal_Martina
Administrator
Administrator

Hi @banquo,

 

Thank you for your post and welcome to the Community Forum!

 

Sometimes, if the system detects that a transaction may not have been authorised, we would send you a text to confirm if it was you who initiated the payment. 

 

I hope this helps.

Martina 

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banquo
Contributor
Contributor

Thanks Martina,

The odd thing is that I never replied to any of the texts, but the payment went though anyway.

Thanks for your explanation.

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