Suspicious Message

[fnaivalu]

I just received a text message from my phone from an unsaved number (11 digits) stating that my account has been limited due to safety concerns, and there was a log in link provided. I didn't click on it, and I've just checked my email and PayPal account and I haven't received any further communication. Partly posting this to make people aware but also just want to confirm that if PayPal communicate with customer it isn't from an 11 digit + 44 number?

[Ctx1]

I also just received this. I think its definitely a scam

[kernowlass · Accepted solution]

@fnaivalu 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity

[fnaivalu]

Yeah, luckily I realised in time before entering any details. Thank you!