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Strange email about payment

New Community Member

Strange email about payment

Hi just wondered if anyone else has had an email from test saying they'd received a payment via PayPal? I've checked my account and this doesn't seem to have happened so I think it's just some kind of scam, but thought I'd check.

2 REPLIES
Volunteer Advisor

Re: Strange email about payment

@MigraineMum

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




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Kudos / Solution appreciated if I helped you.
New Community Member

Re: Strange email about payment

I received an email on July 16th advising that I made a purchase through PayPal for an ebay item.  I did not such thing.  I have checked my bank account and the money does not seem to have been withdrawn from there, but I would like to know how this happens and if I need to worry about this.  This is the very reason I do not like making any purchases online and thought I would be safe through PayPal.  I guess this is not the case.