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Stolen Money

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New Community Member

Stolen Money

Hi, Last night someone stolen  £250 from my paypal account. This transaction has been made automatically and without my permission. Its looks like money been sent to EBAY UK LTD. I don't understand why been sent to Ebay if Ebay is it not a seller??? Also I didn`t buy anything for last month at Ebay and nothing paid through a paypal. I have contacted Ebay they told me have to contact Paypal. I have tryied phone, email but no respond because of COVID-19 and they have limited staff. I have checked my Ebay profile and there is no invoice, nothing bought, no fees to pay. I do not understant where that money gone. Please advice. DB Thanks

1 REPLY 1
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Esteemed Advisor

Re: Stolen Money

@Dusan88 

 

Are you sure its not your ebay seller fees? If npt then........


Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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Kudos / Solution appreciated.