Someone else is using my email address
Fotism
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jun-15-2020
05:48 AM
Hi there, I got earlier today several emails from PayPal because someone else registered themselves by using my email address. I would like to disconnect my email address from their PayPal account, but I don’t know how I suppose should do that. I tried to reach help by calling the phone number that is supposed to be suited for those outside of US, but it seems the phone number is not in use or, at least, this is what my mobile provider told me. Thank you
1 REPLY 1
PayPal_Callie
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jun-17-2020
08:41 PM
Hello @Fotism -
Thank you for reaching out to the PayPal Community about this. I know how concerning it can be if your email is being used without your authorization. This is definitely something we'd want to get looked into further.
To avoid sharing personal information over a public forum, I would recommend reaching out to our Customer Service support through either Facebook or Twitter. If you don't have a Facebook or Twitter account, you can always go to the bottom of any PayPal page and click "Help" or "Contact."
Thanks!
- Callie
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.