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Someone else is using my email address

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Contributor

Someone else is using my email address

Hi there, I got earlier today several emails from PayPal because someone else registered themselves by using my email address. I would like to disconnect my email address from their PayPal account, but I don’t know how I suppose should do that. I tried to reach help by calling the phone number that is supposed to be suited for those outside of US, but it seems the phone number is not in use or, at least, this is what my mobile provider told me. Thank you
1 REPLY 1
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Moderator

Re: Someone else is using my email address

Hello @Fotism

 

Thank you for reaching out to the PayPal Community about this. I know how concerning it can be if your email is being used without your authorization. This is definitely something we'd want to get looked into further. 

 

To avoid sharing personal information over a public forum, I would recommend reaching out to our Customer Service support through either Facebook or Twitter. If you don't have a Facebook or Twitter account, you can always go to the bottom of any PayPal page and click "Help" or "Contact." 

 

Thanks! 

- Callie