Sold Business; can I change Bus acct to Personal Acct

[JKDIY]

Sold Business; can I change Bus acct to Personal Acct or do I have to close Business first, then open Personal? I have same email address for both so want to make sure I can set up new personal acct using my email address.

[kernowlass]

@JKDIY 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one BUT 'sometimes' folks have reported having trouble re-using the email address although you should be able to. 

[JKDIY]

Thank you, I was thinking just shutting down the business one first would work.