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I signed in to my account from a new device and received a message from 62226 asking me to confirm this with a Y or N response. I don't wish to reply and risk either locking myself out or giving away access details.
Could anyone advise whether this is known to be genuine.
Thanks
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It sounds like you're being asked to complete a security check due to logging in to your PayPal account on an unrecognized device. If you believe that the text wasn't from PayPal, I recommend contacting our customer service teams for further assistance. You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.
- Randy
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It sounds like you're being asked to complete a security check due to logging in to your PayPal account on an unrecognized device. If you believe that the text wasn't from PayPal, I recommend contacting our customer service teams for further assistance. You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.
- Randy
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