Shenzhen SUYA Logistics Co., Ltd. <removed> Invoice ID

pedro3331
Contributor
Contributor

Has anyone had experience of this seller good or bad?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@pedro3331 

 

Another 1 of these i guess.......


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.



Advice is voluntary.
Kudos / Solution appreciated.
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baker60
Contributor
Contributor

yes paid for goods never received, no money refunded just get emails from their customer service asking for details already provided so they can deal with problem.

This goes on and on same email over and over.

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pedro3331
Contributor
Contributor

Thank you for the replies, this is exactly what happened to me. PayPal resolution said post it back to the seller and we will track and refund you. The postage was more than I paid. I refused I had to sign an affidavit twice and twice my claim was denied due to me not returning affidavit. The affidavits were sitting on my account so I was eventually refunded. Just telling you this to let you know, don't give in to them.

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