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Sent payment via Paypal Balance but full amount not received by friend

New Community Member

Sent payment via Paypal Balance but full amount not received by friend

 Hi All - I have a UK account and sent $600 USD from my paypal balance. I can see the money has left my account and showing equivalent to $600, however my friend has only received $573.30

 

Anyone have any idea why this has happened? 

1 REPLY
Volunteer Advisor

Re: Sent payment via Paypal Balance but full amount not received by friend

@brooke_pie

 

Sounds as if you sent it using the send money > goods / services option?

If so paypal would see your 'friend' as a seller and they were charged a fee to accept the payment.


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