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I am told that I can send money fee free to family but I can't do it...why? Please help.
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It would help if you said what country you are in and what country the recipient was in / how you funded the paypal payment / what currencies were involved.
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Kudos / Solution appreciated.
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Then you shouldn't have been charged a fee, a fee would only have been charged if you had used a credit card.
If you are sure you used the friends / family option and not the goods / services by mistake then contact customer services and query it for a refund.
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Yes i appreciate that which is why i refer you to my second sentence.
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Hello @chongvuichung,
Thank you for reaching out! Unfortunately, personal payments are not available for domestic payments in your country. You can send goods and service payments and fund them directly from your bank or credit card, but normal goods and service payment fees would apply.
Have a great day!
- Jon K
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