Senders email address no longer shown in my account

Minty1978
Contributor
Contributor

Hello,

 

Can I ask why we no longer see the senders email address in our Paypal account when receive money from them?

 

Thanks, Minty

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2 REPLIES 2

Minty1978
Contributor
Contributor

Does the silence mean 'no one knows'?

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PayPal_Donna
Moderator
Moderator

Hello Minty1978,

 

Welcome to the PayPal community and thank you for your post.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

 

 

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