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Scam?

SOLVED
New Community Member

Scam?

Received a message today from <removed> claiming to be from PayPal asking for my bank details. Is this genuine?

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: Scam?

@Robg1453

 

Its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>

https://www.paypal.com/uk/webapps/mpp/phishing
https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
4 REPLIES 4
Esteemed Advisor

Re: Scam?

@Robg1453

 

If paypal needed your bank details they would tell you to log into your paypal account and add a bank account to your paypal account.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Scam?

Hi. It says it has been restricted and I have 12h to confirm the account information or they will close the account. <removed>

New Community Member

Re: Scam?


@kernowlass wrote:

@Robg1453

 

If paypal needed your bank details they would tell you to log into your paypal account and add a bank account to your paypal account.



Hi. It says it has been restricted and I have 12h to confirm the account information or they will close the account. <removed>

Esteemed Advisor

Re: Scam?

@Robg1453

 

Its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>

https://www.paypal.com/uk/webapps/mpp/phishing
https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.