Scam?

[Anita30]

I have received an email saying my account has been suspended and asking for lots of security questions, is this a scam?

[kernowlass · Accepted solution]

@Anita30

Yes more than likely..........

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/uk/webapps/mpp/phishing

[bucaneer]

what is paypal doing about this fast spreading scam ,ie the one saying they are suspending accounts and the are phishing for details, if you go along with it  theres a chance some  parasite will get into your account !!!

..ive had 2 of these scams ,what is paypal protecting us from ,?

[kernowlass]

@bucaneer 

Paypal protects you in the same your bank / credit cards / debit cards / and every company that you tend to use protects you.

They warn you to look out for spoof emails and state what you should do to make sure that they are genuine and not from scammers.

What those companies canNOT do is stop someone sending you a fake email from eg somewhere in Africa pretending to be from that company.