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Scam txt messages

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New Community Member

Scam txt messages

Hi I've just had a txt message from a mobile number saying it was PayPal and that my account has been restricted due to a failed payment request? Has anybody else had one of these and is it a scam?
2 REPLIES 2
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New Community Member

Re: Scam txt messages

PayPal account
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Esteemed Advisor

Re: Scam txt messages

@sweetstuff21 

 

Yep sounds like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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