Scam or really Paypal email?

isabelmash90
New Community Member

I need some help.

 

I received an email confirming payment of in item, but the paypal email was sent to my spam folder and on the top it says "this message seems dangerous and has been marked as spam". The email address is from <removed>. I'd like to know if this email is truly from PayPal or if I'm being scammed? I don't see any notification on my paypal account of the payment. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@isabelmash90 

 

Yep sounds like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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