Scam email???

lornamcg79
Contributor
Contributor
I have had an email stating my PayPal account has a "limitation" placed on it. It looks a bit suspicious and it is asking me to sign into my account. How do I tell if this is a scam or not??
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kernowlass
Esteemed Advisor
Esteemed Advisor

@lornamcg79

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@lornamcg79

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




Advice is voluntary.
Kudos / Solution appreciated.
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lornamcg79
Contributor
Contributor
Thankyou very much for taking the time to reply, I thought It was a scam but thought I'd check here anyway. I have deleted the scam email now, blooming chancers they are!
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