`Scam E.Mails`

alanultron5
Contributor
Contributor

Hi! In the last couple of days I have received E.Mails-purporting to be from Paypal telling me my paypal limit is due to expire. Then an E.mail stating my paypal a/c suspended. Are these genuine or Scams?  Can anyone help please?  Alan.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@alanultron5 

 

Yep sounds like a typical spoof so NEVER USE ANY LINK.


Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity

 

To check your cards expiry date LOG IN NORMALLY and not via any link and check in your paypal wallet.


Advice is voluntary.
Kudos / Solution appreciated.
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