SMS Fraud Alert

CharlieXray
Contributor
Contributor

Does PayPal ever send fraud alerts via SMS text messages to cell phones?

I got one today and assumed it was bogus.

Login to Me Too
1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @CharlieXray,

 

Thank you for your post and welcome to the Community Forum!

 

Generally, we may send you an SMS alert if we believe that a transaction may not have been authorised by you. However, we never request you to provide sensitive information or to click on links. Simply, we may ask you to respond to the text to confirm or deny the authorisation to a payment. Additionally, you can verify if the SMS is genuine if the transaction mentioned in the text appears in your PayPal account. 

 

Then, if the transaction is not authorised, please update your password and dispute the payment. 

 

I hope this helps!

Martina 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.