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SCAM CREDIT ACCOUNT LETTER

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New Community Member

SCAM CREDIT ACCOUNT LETTER

I have received a letter, supposedly from PayPal, advising me of a late payment charge of £12. It looks very 'official' and even encloses an Information Sheet about Arrears from the FCA! 

Today I took a phone call from 'PayPal' about the same issue, this time telling me a payment I'd made of £39 had been rejected, and asking me quite forcibly, to make a payment there and then. I have not made any such payment so I refused, and they said it needs sorting asap otherwise it may affect my credit rating.

 

The letter contained a phone number - <removed>, but PayPal's phone number is <removed>.

 

I'm pretty sure it's a scam, can anyone confirm this please?

 

 

1 REPLY 1
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Moderator

Re: SCAM CREDIT ACCOUNT LETTER

Hi @Chelseacarefree,
 
Welcome to the community forum and thanks for posting.

Your question is very account specific and we would be unable to tell whether we sent this letter over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email, or phone and we would be happy to advise.

-Intars