I'm running a website ( shopify store ) I have observed on my analytics, that 12 customers reached the checkout and no one was converted.
I'm using Paypal and TAP ( a payment provider )
I'did the test with TAP, it works perfectly
I'did a second test with Pay pal and i got the message : " We aren't able to process your payment using your Paypal account at this time. Please go back to merchant and try using a different payment method " ( Return to Merchant ) You find attached a picture of the message. Hope to find a solution, as soon as possible , I m loosing money every day with Pay Pal!!!