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Return to Merchant

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Contributor

Return to Merchant

I'm running a website ( shopify store ) I have observed on my analytics, that 12 customers reached the checkout and no one was converted.

I'm using Paypal and TAP ( a payment provider )

I'did the test with TAP, it works perfectly

I'did a second test with Pay pal and i got the message : " We aren't able to process your payment using your Paypal account at this time. Please go back to merchant and try using a different payment method " ( Return to Merchant ) You find attached a picture of the message. Hope to find a solution, as soon as possible , I m loosing money every day with Pay Pal!!!

1 REPLY 1
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Contributor

Re: Return to Merchant

Yes, have you found an answer?