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Refund

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Refund

I paid a guy, my PayPal settings were accidentally to family and friends mode. The guy won't send me the things I have paid for. What can I do? Can I report him?i have proof that he scammed me
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Esteemed Advisor

Re: Refund

@Katerinav 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time. 


If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.



Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.

View solution in original post

1 REPLY 1
Esteemed Advisor

Re: Refund

@Katerinav 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time. 


If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.



Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.

View solution in original post