Refund hasn't been received... company lost my return?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi I recently sent an item back through JD Sports... I actually handed it back in store and they said I'd get my PayPal refund within 5 days, after it had been sent back to their distribution centre. It's now been several weeks and I haven't received anything I contacted JD Sports customer support who said they'd contact the store where I dropped it off, but they seem reluctant to give any updates and I feel they've given up on me! Is there anything I can do from the PayPal side of things? Thanks, Olly.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You may try reaching to your local PayPal support line if you could file for a Dispute Case though you have returned the item back. On the other hand, you may request the PayPal representative if it is possible for them to reach out to the merchant on your behalf to get an update on the refund.
Regards,
Peter
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- Payment of USD 69.99 in Payments Archives
- My account is suspended with no appeal. in Disputes and Limitations Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- PayPal dropped a Dispute wouldn't wait, Cant let them get away with this. in Disputes and Limitations Archives