Refund cost from PayPal as buyer made a mistake

owen250
Contributor
Contributor

HI My buyer paid straight away and didn't wait for my invoice as detailed on my listing. ie I will invoice you £100 with £650 cash on collection. So I get hit £25.35 on the £650 If I refund him so he can pay the £650 on collection do PayPal hit me for the3.9% on the £650?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@owen250 

 

The fee is no longer returned as part of the refund you send the buyer, so you would still be hit with the fee.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@owen250 

 

The fee is no longer returned as part of the refund you send the buyer, so you would still be hit with the fee.


Advice is voluntary.
Kudos / Solution appreciated.
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